33 ph Privacy Policy – How Your Personal Data Is Protected

What This Policy Covers

This Privacy Policy describes how 33 ph collects, uses, stores, and protects the personal information of players and visitors based in the Philippines. It applies to all interactions with the platform, whether you are browsing as a guest, registering a new account, making a deposit, or contacting our support team. By using the 33 ph platform, you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and in line with applicable Philippine data privacy law. If we make material changes to this policy, we will notify registered members through their account or by posting an updated version on this page.

1. Information We Collect

When you register an account with 33 ph, we collect the personal details you provide, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued identification document as part of our identity verification process, which is required before withdrawals can be processed. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, operating system, and session activity logs. Payment-related information — including your chosen payment method and transaction history — is recorded to process deposits and withdrawals in Philippine pesos and to maintain accurate account records. We do not store full card numbers or sensitive payment credentials directly; these are handled by our certified payment processing partners.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your 33 ph account, verify your identity, and process financial transactions in Philippine pesos. We use your contact details to send account-related communications, including deposit confirmations, withdrawal updates, and security alerts. Where you have opted in, we may also send promotional messages about bonuses and offers available on the Promotion page; you can opt out of marketing communications at any time through your account settings. Technical data collected during your sessions is used to maintain platform security, detect unusual activity, and improve the overall performance of the site on mobile and desktop devices across the Philippines. We may use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify any individual player.

3. Legal Basis for Processing

33 ph processes your personal data on the following legal grounds: fulfilment of the contract between you and 33 ph when you register and use the platform; compliance with legal obligations, including anti-money laundering requirements and identity verification rules applicable in the Philippines; and our legitimate interests in operating a secure and compliant online gaming platform. Where we rely on your consent — for example, to send marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. We will only process your data for purposes that are compatible with the reason it was originally collected.

4. Sharing Your Information

33 ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only where it is necessary to operate the platform and fulfil our legal obligations. This includes sharing with payment processing partners who handle transactions in Philippine pesos, identity verification service providers who assist with account authentication, and regulatory or law enforcement authorities where we are legally required to disclose information. All third-party service providers who process data on our behalf are contractually required to handle your information securely and only for the specific purposes we have authorised. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place.

5. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping requirements. Technical logs and session data are retained for shorter periods in line with our internal data management policies. When your data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you as an individual. You may request the deletion of your account and associated data by contacting us, subject to any overriding legal retention obligations.

6. Cookies and Tracking

The 33 ph platform uses cookies and similar tracking technologies to ensure the site functions correctly, remember your session preferences, and analyse how players interact with different sections of the platform. Essential cookies are required for the platform to operate and cannot be disabled. Analytical cookies help us understand which features are most used and where improvements can be made, particularly for mobile users across the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of your account. We do not use third-party advertising cookies or share cookie data with external advertising networks.

7. Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data under applicable data privacy legislation. These include the right to access a copy of the personal information we hold about you, the right to request corrections to inaccurate or incomplete data, and the right to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, you can contact us using the email address provided in the footer of this page. We will respond to all valid requests within a reasonable timeframe in accordance with applicable law.

8. Security Measures

33 ph implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view personal data, and regular security reviews. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are also responsible for keeping your account login credentials confidential. If you suspect that your account has been compromised, you should change your password immediately and contact us as soon as possible. We will investigate any reported security incidents promptly and take appropriate action to mitigate any risk to affected players.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features available on the 33 ph platform. When we make significant changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify registered members directly. We encourage you to review this page periodically so that you are always aware of how your information is being handled. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and may request account closure in accordance with our Terms and Conditions.